Are you changing a system? Or adding a new one? Or perhaps taking one away? What will this mean to the people who use the system every day? What processes will be impacted? What jobs and roles will change?
Transformation management is one of the most frequently overlooked, and understimated, factor in delivering new systems. Yet your user adoption, and acceptance, is critical to the success of your new project.
Gone are the days of management swapping a system out from under employees, as if by royal decree. Companies have learned the hard way that this approach is costly, risky, and flawed. Modern system methodologies involve the system users froms start to finish, to ensure that the objectives of the management team and the users are incorporated into the end solution.